Ingetronic24

Last Updated: October 29, 2025

This Privacy Policy explains how Ingetronic24 (“we,” “our,” or “the Company”) collects, uses, and discloses your information when you use the Ingetronic24 mobile application (the “App”) for access control.

By using the App, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

Information you provide directly:

  • Registration and Account Data: When you create an account, we may collect your name, email address, phone number, and other details needed to set up your user profile.
  • Access Credentials: Information required to authenticate your identity (e.g., user codes, card credentials, or biometric data if integrated).
  • Profile Information: Any optional details you choose to add (e.g., role or department).
  • Communications: Information you share when contacting us, such as support requests.

Information collected automatically:

  • Usage and Log Data: Information about how and when you access the App, including features used, device type, operating system, and access control interactions (e.g., entry/exit logs).
  • Device Information and Identifiers: Device model, Android ID, advertising ID (if used), or other device identifiers, IP address, operating system version, and related technical data used for app functionality, analytics, and security.
  • Location Data (if enabled): With your permission, we may collect approximate or precise location for features such as geolocation of access events or zone management.

2. How We Use Your Information

We use collected information to:

  • Provide and Maintain the App: Enable facility access, authenticate identity, and manage credentials.
  • Manage Your Account: Handle registration, access to features, and maintain your profile.
  • Improve and Personalize the App: Analyze usage, fix issues, and develop new features.
  • Enhance Security: Monitor and log access events for safety and audit purposes.
  • Prevent Fraud: Detect, investigate, and address unauthorized or fraudulent activities.
  • Communicate with You: Send important updates, security notices, and respond to support requests.
  • Comply with Legal Obligations: Process information as required by law or regulations.

Device identifiers are used only to ensure secure access control, maintain user sessions, detect anomalies, and improve app performance. These identifiers are not shared with third parties outside of service providers acting on our behalf.

3. How We Share Your Information

We may share information:

  • With Access System Administrators: Access data is shared with administrators managing your facility.
  • With Service Providers: Third-party providers (e.g., hosting, analytics, or technical support) may access data only to perform tasks on our behalf.
  • For Legal Requirements: When required by law or valid government requests.
  • In Business Transfers: If Ingetronic24 is involved in a merger, acquisition, or sale of assets, your data may be transferred.
  • With Your Consent: For any other purpose, if you agree.

4. Data Retention

We retain your data only as long as necessary for the purposes described in this Policy, or to comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Security

We implement commercially acceptable measures to protect your information.

All communications and data transfers are encrypted in transit using HTTPS.

However, please note that no internet transmission or electronic storage method is 100% secure.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

  • Accessing your personal data.
  • Requesting corrections.
  • Requesting deletion under certain conditions.
  • Objecting to or restricting processing.
  • Requesting data portability.

To exercise these rights, please contact us using the details in Section 10.

7. Links to Third-Party Sites

The App may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of third parties.

8. Children’s Privacy

The App is not directed to individuals under 18.

We do not knowingly collect data from children.

If we learn we have collected data from a minor without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Policy periodically.

Updates will be posted on this page, and changes become effective upon posting.

Please review this Policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 Email: sales@ingetronic24.com

🌐 Website: www.ingetronic24.com

📞 Phone: +1 209 672 3827

11. Data Safety Summary (Google Play Disclosure)

For transparency and compliance with Google Play’s Data Safety requirements:

  • Collected data: Device or other IDs, usage data, and optional account information.
  • Purpose: App functionality, security, and analytics.
  • Shared with third parties: No, except essential service providers (e.g., hosting, analytics).
  • Encrypted in transit: Yes.
  • User can request deletion: Yes, via sales@ingetronic24.com.